Flight Delay Compensation Claims - Compensation Guru

Flight Delayed?

Was your flight delayed, cancelled or overbooked?
You could be entitled up to £510 compensation per passenger.

Was your flight delayed, cancelled or overbooked? You could be entitled up to £510 compensation per passenger.

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Check your flight & discover how much compensation you might be entitled to. This advice is free of charge and non-committal.

Let us know if you want us to go ahead with the claim. Our team of experts has a greater chance of beating the airline than you alone, and working with us frees you from the stress of trying to do it yourself. We have a 99% success rate in court.

There is no upfront cost and you only pay us if we succeed.

How It Works

Send Us Your Flight Details

It only takes a few minutes. Send us your flight details and we’ll confirm if your claim is valid. If your flew within the last 6 years, you could be entitled to up to £510 (depending on the current exchange rate – see Your Rights below for details) in flight delay compensation. Our advice is free, and you are under no obligation.

We Work to Win Your Claim

If you wish to continue with the claim, we’ll deal with the airlines on your behalf. Airlines often reject flight delay compensation claims making it hard for individuals lacking legal expertise to challenge rejections in court. Luckily for you, our solicitors will ensure the success of any valid claim.

No Win, No Fee

If successful, the airline pays you the flight delay compensation directly. We will then invoice you for our fee – 25% of the total amount of compensation retrieved. Our service is no-win no-fee. If your flight delay claim isn’t successful, you don’t pay anything.

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Your Rights

Delayed?

European Law states passengers suffering a delay of 3 hours or more at their final destination may be entitled to compensation of up to €600 per passenger (the law is slightly different for delays due to cancellations or overbooking – please see the sections on cancellation and overbooking below).

The validity of your claim will be determined by the circumstances that caused your delay (please see the section on circumstances below for further information).

The amount of compensation you are due for your delay will depend on the distance of your flight, and the length of your delay (see tables below for guidance on the compensation amount).

It is also worth noting that if you were delayed, you should have received customer care in the form of refreshments, food, accommodation, transport and a phone call.

Delay > 3 hours

Flight distance < 1500km
250

    Delay > 3 hours

    Flight distance > 1500km
    300-400

      Delay > 3 hours

      Flight distance > 3500km
      600

        Cancellation?

        European Law states passengers suffering a delay of 2 hours or more at their final destination due to a cencellation may be entitled to compensation of up to €600 per passenger. If you were informed about the cancellation more than 14 days before the flight, then no compensation is due.

        See tables below for guidance on the compensation amount.

        Delay > 2 hours

        Flight distance < 1500km
        150-250

          Delay > 2 hours

          Flight distance > 1500km
          200-400

            Delay > 2 hours

            Flight distance > 3500km
            300-600

              Overbooked?

              If you didn’t accept some form of flight delay compensation from the airline when you were originally informed the flight was overbooked, and you were delayed by more than 2 hours at your final destination, European Law states you may be entitled to compensation of up to €600 per passenger.

              Please see tables below for guidance on the compensation amount.

              Delay > 2 hours

              Flight distance < 1500km
              150-250

                Delay > 2 hours

                Flight distance > 1500km
                200-400

                  Delay > 2 hours

                  Flight distance > 3500km
                  300-600

                    Circumstances

                    The circumstances that caused your delay determine whether you are entitled to compensation. You are entitled to flight delay compensation when:

                    You take off in the EU

                    You land in the EU

                    You are more than 2 hours late

                    No 'extraordinary circumstances'

                    • Your delayed flight occurred within the last 6 years.
                    • Your flight departed and landed within the EU.
                    • Your flight departed outside the EU and landed inside the EU (in this instance your claim is only valid if the head office of the operating airline is inside the EU).
                    • You were delayed more than 3 hours (or in the case of a cancelled or overbooked flight, more than 2 hours).
                    • There were no ‘Extraordinary Circumstances’. These include: military unrest, terrorism, sabotage, political unrest, bad weather, natural disasters, air traffic control decisions, airport security issues, hidden manufacturing defects, flooding at airports, union action (strikes) and political unrest.

                    Quite the list. Don’t worry – we are here to help – please submit your flight details and we will let you know if you have a valid claim, or contact us with any queries.

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                    “An unexpectedly good outcome and obviously full of praise for an efficient and outstandingly good company! Flight Compensation Guru have plugged away on my case behind the scenes and with a wedding to pay for it couldn’t have come at a better time. I fully recommend their services as 10 / 10.”

                    Danny Turner

                    “I had a nightmare trip to Venezuela with a 24hr delay due to airline faults & poor management. I contacted Compensation Guru & they arranged everything. They were quick, professional & recovered maximum compensation from the airline! Brilliant – highly recommended.”

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